Job#: 3031994

Job Description:

We are seeking a versatile AI Platforms & Community Architect to support and scale the use of OpenAI and generative AI technologies across the organization. This role sits at the intersection of platform administration, solution architecture, and user enablement, ensuring secure, scalable, and effective adoption of AI capabilities.

You will manage the OpenAI/ChatGPT environment, oversee governance and access controls, design AI-driven solutions, and foster a strong internal AI community. This is a hands-on, highly visible role working across cybersecurity, engineering, data, and business teams. Along with this you will be a Snowflake data architect. As an Architect, you will Lead the creation of the strategic enterprise data architecture for Hyatt. Partners with internal stakeholders define the principles, standards, and guidelines regarding data flows, data aggregation, data migration, data curation, data model, data consumption and data placements. Provide expertise regarding data architecture in critical programs, data strategy and data quality remediation activities. Validates data architecture for adherence to defined policies, standards and guidelines including regulatory directives.

You will be a part of a ground-floor, hands-on, highly visible team which is positioned for growth and is highly collaborative and passionate about data.

POSITION RESPONSIBILITIES:

AI Platform Administration & Governance

• Administer OpenAI platforms (ChatGPT Enterprise, APIs, custom GPTs)

• Manage user access, permissions, and role-based access control (RBAC)

• Configure and manage workspaces, environments (Dev/Test/Prod), and policies

• Implement SCIM provisioning/deprovisioning and lifecycle management

• Define and enforce governance:

• Prompt usage policies

• Data privacy and handling standards

• Model usage and selection (GPT, embeddings, fine-tuned models)

• Monitor usage, quotas, API consumption, and cost controls

• Implement audit logging, monitoring, and reporting

• Integrate with identity providers (Okta, Azure Entra ID, Omada/OAMDA)

• Enforce least-privilege access and conduct periodic access reviews

Partner with Cybersecurity to:

• Obtain approvals for AI use cases

• Conduct risk assessments (prompt injection, data leakage, misuse)

• Support threat modeling for LLM-based solutions

• Ensure compliance with SOC2, ISO 27001, and internal security policies

• Implement data protection controls (PII masking, redaction, tokenization)

• Design and support AI/LLM-powered solutions across business functions

Guide teams on:

• Prompt engineering best practices

• Output validation and guardrails

• Hallucination mitigation strategies

• Support

• Custom GPT development

• Retrieval-Augmented Generation (RAG) pipelines

• Model evaluation and optimization

• Stay current with evolving AI/LLM technologies and recommend use cases

• Integrate AI capabilities with ServiceNow:

• Access requests and approvals

• Incident and change management

• AI service catalog

• Manage and optimize Jira workflows:

• Feature requests and backlog

• Bug tracking

• AI use case onboarding

• Automate workflows and provisioning via APIs

Data Platform Integration (Snowflake & Cortex)

• Work with Snowflake to enable secure AI data access and pipelines

• Leverage Snowflake Cortex for embedded AI/LLM capabilities

• Ensure proper data governance, masking, and access controls

• Integrate AI solutions with enterprise data platforms (Snowflake, Databricks)

• Utilize AWS services including:

• IAM, S3, Lambda, CloudWatch

• API Gateway, Step Functions (preferred)

• Support secure integration of AI services within cloud environments

• Manage secrets, API keys, and secure connectivity

• Develop automation using Python, PowerShell, or Bash

Automate:

• User provisioning

• Workspace creation

• Policy enforcement

• Support CI/CD pipelines and DevOps processes for AI applications

• Implement logging, observability, and telemetry

• Build and lead an internal AI community of practice

Conduct:

• Training sessions, workshops, and office hours

• Knowledge-sharing forums and best practice sessions

• Drive AI adoption and user engagement across teams

• Act as a trusted advisor for AI use cases and innovation

• Gather feedback to continuously improve platform capabilities

Collaboration & Leadership

Lead technical discussions and drive alignment across teams

Partner with vendors and technology providers on roadmap and capabilities

Work closely with engineering and data teams on solution delivery

Support data pipelines, ML workflows, and platform reliability

EXPERIENCE AND QUALIFICATIONS:

•Strong verbal and written communication skills

•Experience administering OpenAI / ChatGPT Enterprise environments

•Strong understanding of LLMs, prompt engineering, and AI trends

•5+ years of experience with AWS and Snowflake platforms

•Experience with Snowflake Cortex and modern data platforms

•Strong knowledge of AWS services: S3, Lambda, EC2, RDS, IAM, VPC, CloudWatch

•Experience with databases and programming: SQL, Python, PostgreSQL, MongoDB, Redis

•Experience building data pipelines and data architectures

•Strong scripting skills (Python, PowerShell)

•Experience with IAM roles, policies, and enterprise security models

•Familiarity with serverless and cloud-native architectures

•Ability to design scalable data lakes and data warehouse solutions

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.