Job Summary
The Marketing Performance Team is looking for a Senior Analyst. The team supports the broader Growth Strategy and Operations organization by providing business critical insights, ensures cross-functional alignment of goals and execution, and helps drive the performance of the commercial, marketing, and sales organization. This role provides opportunities to collaborate across Comcast, learn the business, and dig into data. The Senior Analyst will leverage first and third-party data sets to extract strategic insights and forecast future impact to subscriber growth across the Xfinity portfolio. This position will also craft executive-level presentations that capture the "so what" behind business trends. The role's primary focus will be Movers Analytics, but day-to-day responsibilities will vary in accordance with business needs. As such an ideal candidate should be comfortable wearing many hats and possess strong intellectual curiosity necessary to investigate critical business trends.Job Description
Core Responsibilities
- Synthesize actionable insights from internal and external company data by applying appropriate analytical techniques
- Formulate a hypothesis-driven approach to key business problems to ensure all important questions are addressed fully and accurately
- Forecast subscriber targets, growth rates, and pacing necessary to achieve business goals
- Communicate findings clearly and concisely through narrative-driven presentations and effective data visualizations to Comcast executives and decision makers; ability to "tell the story"
- Drive stakeholder alignment among cross-functional teams (Product, Finance, Acquisition and Retention Marketing, Divisions, etc.)
- Promote and evangelize a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork, while maintaining an environment that is upbeat and fun
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Other Competencies
- Strong problem solving and critical thinking skills, "Be Curious."
- Strong Excel skills (advanced formulas, pivot tables...) with the ability to build assumption-based models and dissect reports
- Working knowledge of SQL and data visualization tools (Tableau, Power BI)
- Skilled in identifying data issues and anomalies during analysis
- Able to apply basic statistical techniques (linear regression, correlation, sampling, etc.) to business trends
- Attention to detail and ability to effectively manage multiple analyses and competing priorities
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Business Insights; Data Analysis; Business Decisions; Storytelling
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
0-2 Years
