How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file.

Competitive salary available based on qualifications, experience and education of the selected candidate.

Who We Are

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. The Network Engineering and Architecture team is responsible for the design of all computer networks at the University of Michigan. For more information about ITS, visit: https://its.umich.edu/about

Job Summary

Information and Technology Services (ITS) is looking for a Network Engineer Lead for the Network Engineering and Architecture Team. In this role you will provide leadership to the WI-FI group within the team. You will also lead complex projects that require expert technical proficiency in Wi-Fi network technology. You will collaborate with team members and provide consultation to other technical teams to develop and implement new network systems. You are expected to assist the Network Operations Team in resolving problems, which may be at an end user level or on the network side. As part of project work you will develop instructions for the installation and upgrades of systems and may actually implement the work. You will report to the Network Planning Manager. This job is hybrid with occasional in person days in Ann Arbor.

Responsibilities*

Technical Leadership

• Guide the design, support and operational implementation for new technology and product deployments for the UM campus.
• Provide a lead technical consulting role to project managers and customers to ensure optimal network design and deployment strategies.
• Collaborate with multiple IT teams and advise on new products/technologies, conduct research to support recommendations
• Represent the team on university committees and hold seminars with appropriate audiences to support knowledge sharing.
• Participate in Higher Education Networking groups, such as the BTAA Network Group.

• Participate in strategic planning and setting of technical direction

Project Implementation/Problem Resolution

• Design networks using established guidelines and customer requirements. Review the design, bill-of-material, project costs, drawings, documentation, and configuration specifications for implementations created/proposed by the engineering team.
• Prepare and publish detailed documents for completed network designs including RF design, wired network design, and associated CAD details.
• Develop and present procedural documentation for the team and other technical staff.
• Develop RFPs (requests for proposal), reviews bids and consult on bidder selection.
• Guide lower level engineers through root-cause analysis of network infrastructure failures.
• Provide accurate estimates for budget, time, and tasks; identifies impacted teams; and notifies management of potential risks and issues.

  Required Qualifications*

  • Bachelor's degree in electrical engineering, computer engineering, or a related field or equivalent combination of education, certification and experience
  • Must have a current HPE/ Aruba Professional level certification for Campus Access
  • Minimum of 6 years of related experience with HPE/Aruba Wi-Fi, specifically the administration of the system with AOS 8 or newer.
  • Four years of experience in a related role. Where you would have demonstrated confidentiality, customer service, organization, prioritization, and troubleshooting to assist customers in their use of computer and network hardware and software
  • Demonstrated knowledge of applicable: computer operating systems; Python programming; computer networking; and radio frequency fundamentals.
  • Demonstrated experience determining project goals and requirements, anticipating and solving problems, and developing standards and guidelines for wireless activities.
  • Knowledge of TIA/EIA (Telecommunication Industry Association/Electronic Industries Alliance) standards and practices.
  • An understanding of twisted pair and fiber optic related to customer premise wiring and networking.
  • Proven ability to lead project teams to meet customer expectations.
  • Demonstrated successful performance with coordinating and completing multiple tasks within and across departments to meet changing deadlines.
  • Demonstrated knowledge and skills in negotiation, and conflict resolution.

    Desired Qualifications*

    • A current HPE/ Aruba Expert level certification for Campus Access Mobility

    Why Work at Michigan?

    In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

    • Generous time off
    • A retirement plan that provides two-for-one matching contributions with immediate vesting
    • Many choices for comprehensive health insurance
    • Life insurance
    • Long-term disability coverage
    • Flexible spending accounts for healthcare and dependent care expenses
    • Dental and Vision Insurance
    • Parental and Maternity Leave

      Modes of Work

      Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

      Underfill Statement

      UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. We may underfill this position at a lower classification depending on the qualifications of the selected candidate. The salary range for the senior level is $87,338 - $97,043.

      Additional Information

      • Must meet the requirements of driving a U-M vehicle and have a valid driver license with less than 7 points

      Application Deadline

      Job openings are posted for at least seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

      U-M EEO Statement

      The University of Michigan is an equal employment opportunity employer.

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