Job Title

Job Description

Order Management Specialist

Processes sales orders in conjunction with our internal project managers, factories, and logistics service providers to meet customer requirements related to delivery, installation and invoicing our customers.

Your role:

• Responsible for order integrity and timely communication with internal and external customers to resolve any order date alignment issues. Ensures that a customer order detail changes, per the Project Manager, are updated timely in our ERP/other reporting systems.

• Reviews Purchase Orders placed for all products are aligned for delivery. Processes orders on the Integrated Client (SAP, Appian, PowerBI) system, ensuring proper configuration, sales quota management assignment, and appropriate order history as it pertains to the integrity of the order.

• Escalates issues appropriately and promptly to ensure optimum customer satisfaction.

You're the right fit if:

• Bachelor’s degree or equivalent combination of education or relevant business experience preferred.

• 2+ years of experience in Supply Chain related business or administration experience is preferred.

• 2+ years of business system experience (ex: SAP/ ERP Systems, MS Office) & Quality Management system (ICS Control, SOX etc.) preferred.

• Advanced skills with Microsoft Office Suite: Word, Excel, Outlook, and Power Point.

• Excellent written and verbal skills, and the ability to communicate clearly with both internal and external customers.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The hourly pay range for this position in Nashville is $24 to $35

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.