Job Description

Job Summary:

Completes test plans on pre-release, upgrades and current versions of software. Implements activities that impact important components / processes of the functional area. Operates within the context of defined procedures. This position will oversee the quality engineering life cycle.

Job Responsibilities:

Actively involved in the daily operational activities that generally impact important components / processes of the technology QA function, such as:
Executing test plans on pre-release, upgrades and current versions of software.
Evaluating compatibility of programs with existing communications hardware and software.
Developing quality assurance software protocols to support established quality assurance standards.
Writing code, testing protocols and plans
Identifying relationships of bugs to the software code.
Identifying bugs and determining likely reasons for their causes and describes them in technical terms in "bug reports.
Designs first-level testing programs and protocols.
Responsible for accurate documentation and communication to facilitate elimination of problems and to create efficient fixes. Escalate problems and roadblocks as they occur.
Anticipates and prevents problems and roadblocks as they occur.
Coordinates cross-functionally to accomplish assigned tasks.
Collaborates with customers and advises about technical issues on active projects.
May perform performance testing functions.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com.

External Basic Qualifications

Bachelor's degree and at least 1 year of experience in a technical quality assurance role (to include academic experience and/or internships) OR High school / GED and at least 4 years of experience in a technical quality assurance role.
Knowledge of the product delivery cycle.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

Bachelor’s degree in computer science, Information Technology, Mathematics.
Testing automation experience
Voice-IVR, Chat, Genesys contact center testing experiences preferable
Experience with Agile methodology
We will consider employment of qualified applicants with arrest and conviction records.