Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
As a Sr. Storage Systems Engineer, you will be joining our team of professionals who are responsible for the technical build, planning, implementation, support, and recovery procedures for mission critical storage enterprise systems with a focus on NetApp, IBM, and Cisco Fiber Channel Products. UNC Health has a multi-site storage environment with over 20PB (physical).
Your Role:
- Build, implement, and maintain storage for mission critical applications including EPIC (EMR) infrastructure, Imaging, Databases, Commvault, Home directories and Department file shares.
- Implement appropriate storage solutions, and provides storage needs for systems impacting patients and customers across the health care system.
- Build, plan, support, and implement Tier 1/High Availability storage utilizing NetApp MetroCluster infrastructure.
- Responsible for automation workflows to simplify repeatable procedures, apply best practices, and provide storage capabilities to other departments. Must be able to automation workflows according to UNCH standard operations.
- Responsible for security and encryption of storage systems.
- Properly configure and maintain NetApp’s SnapCenter server for VMware backups and restores. Implement replication schedules for backups and cloning.
- Integrate and configure NetApp and VMWare best practices using NetApp’s Virtual Storage Console (VSC).
- Ability to performance storage failovers utilizing NetApp HA storage node failover technology along with SnapMirror and SnapVault. Ensure all replicated data is presented to the environment successfully and in a timely manner.
- Implement, support, and monitor health and performance of the NetApp storage environment utilizing ActiveIQ Unified Manager. Supply custom daily reports for system utilization to ensure optimal configurations across the storage infrastructure.
- Understand and maintain NetApp real-time performance monitoring tool Harvest and the integration with Graphite and Grafana.
- Implement and configure proper security measures for CIFS and NFS protocol shares. Properly define NTFS and UNIX file level permissions when utilizing CIFS and NFS protocols while maintaining a strict level of security.
- Provide clear and concise storage documentation and procedures, including build notes, diagrams, configuration settings, SLAs, QOS and performance guarantees.
- Mentor Technical Operations team by providing guidance on automated tasks and approved storage policies and procedures.
- Plan, test, and implement necessary or required OS and firmware upgrades.
The ideal candidate will have:
- 5+ years of experience with design, build and support of storage systems (prefer NetApp)
- 3+ years of experience with health and performance monitoring of storage systems
- 3+ years of experience with SAN configuration including switch zoning and SAN mapping
- 3+ years of Experience with PowerShell scripting using the NetApp Toolkit to generate reports, automate operational tasks and troubleshooting.
Other Information
Education Requirements:
● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Four (4) years of experience in server and storage management.
● If an Associate's degree: Six (6) years of experience in server and storage management.
● If a High School diploma or GED: Eight (8) years of experience in server and storage management.
Knowledge/Skills/and Abilities Requirements:
- Experience with varied storage architectures, storage management concepts and storage capacity planning in a large, complex environment
- Understanding in the following NetApp storage applications: SnapCenter, OnCommand System Manager, WFA/Ansible, SnapManager Suite, ConfigAdvisor (ActiveIQ), Unified Manager, MPIO software, Host Utilities Kit, NetApp Harvest, MetroCluster Tiebreaker, Virtual Storage Console
- Strong ability to troubleshoot multiprotocol environments
- Extensive knowledge about NetApp Cloning technology (at the volume and Lun levels)
- Experience with NetApp’s API and PowerShell commandlets to improve storage procedures and operations
- Understanding in the following Fiber Channel applications: Datacenter Network Manager (server and client)
- Expert knowledge of the following storage protocols: CIFS, NFS, iSCSI, and FC/FCoE
- Experience with Fiber Channel and iSCSI protocols with the ability to define and implement SAN storage. configurations, switch zoning and SAN mapping
- Experience with IBM storage systems
- Experience with cloud infrastructure concepts
- Excellent communication and problem-solving skills
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Network Services
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $40.04 - $57.56 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
