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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for the software and technology-related hardware assets within the organization. This includes planning, monitoring and recording software license and/or hardware assets through the technology asset lifecycle. Requires advanced data analysis, exception identification and remediation, risk mitigation, compliance tracking, develop and maintain processes and communications, client service request support, complex contract renewals, advanced tool support, governance, controls, and reporting. Demonstrates subject matter expertise, knowledge and experience in multiple key functions of IT Asset Management, the ability to train and coach other less experienced teammates, and communicates clearly to both peers and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensure appropriate governance and metrics are in place to maintain a complete and accurate technology asset inventory.
2. Develops, maintains, and ensures proper execution of processes and procedures associated with at least one phase of the IT Asset Management and Technology Lifecycle Management (ITAM/TLM) program.
3. Maintain and support IT Asset Management processes and communications.
4. Provide Governance support for IT Asset Management tools and processes.
5. Perform compliance reviews for standard, complex, and high priority hardware and software related products and remediate/optimize as needed.
6. Analyze asset inventory data, monitor and complete remediation as needed.
7. High degree of knowledge and experience supporting and maintaining IT Asset Management related tools.
8. Support and/or lead Hardware/Software audits (internal and external) including mitigating any risks identified.
9. Support and/or lead specialized projects related to technology asset management.
10. Develop, maintain, and provide key metrics and reporting to support business decisions and performance monitoring.
11. Remediate non-tolerant metrics and/or risk remediation findings as needed.
12. Provide support for hardware and software client service request escalations.
13. Support complex software and hardware contract renewals and provide reporting and asset data to sourcing and supplier management teams.
14. Provide coaching and training to less experienced team members.
15. Provide team activity reporting updates to leadership.
16. Supports efforts to ensure ITAM Discipline is adhered to across all aspects of the ITAM Process.
17. Identifies, manages and reports technology asset management cost savings opportunities.
18. Implement optimization and automation opportunities across all aspects of the ITAM Discipline.
19. Subject matter expert for at least one strategic IT vendor software and hardware technologies and license agreement(s).

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor Degree in a technology or finance related discipline, or the equivalent combination of education, professional training, and / or work experience
2. Eight years of related experience or equivalent knowledge and proven success.
3. High degree of initiative, mature judgment and discretion
4. Must perform well in high-energy, dynamic and team-oriented environments
5. Must possess effective verbal and written communication skills
6. Self-motivated achiever who gains satisfaction from providing excellent customer service
7. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
8. Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
9. Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
10. Demonstrated integrity within a professional environment
11. Ability to adapt to new situations and learn quickly
12. Works independently with little supervision

Preferred Qualifications:

1. Experience with IT Asset Management inventory and discovery tools.
2. IT Service Management Knowledge and Experience
3. IT Asset Management Related Certifications (CHAMP, CSAM, ITIL, etc.)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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