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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Serve as a liaison between business units and technology teams to drive strategic solutions and process improvements. Analyze business needs, assess the impact of changes, and help identify technology and operational opportunities that support Truist’s goals. Deliver data-driven insights and detailed requirements to support enterprise initiatives, enhance client experiences, and increase operational efficiency. Collaborate with cross-functional stakeholders to ensure business objectives are translated into successful technology and process solutions.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Collaborate with business stakeholders, product owners, and technology teams to gather, document, and analyze business requirements, processes, and goals.
2. Conduct gap analysis and define current and future state business workflows to support strategic initiatives and enterprise transformation efforts.
3. Translate business needs into functional specifications, use cases, user stories, and acceptance criteria.
4. Partner with project managers, architects, developers, and QA teams to ensure successful delivery of business solutions.
5. Support technology and operational projects across various domains, including digital banking, core banking modernization, and data initiatives.
6. Participate in solution design sessions to ensure proposed systems and features meet business requirements and align with enterprise standards.
7. Lead or support user acceptance testing (UAT), including test planning, scenario development, and defect tracking.
8. Monitor industry trends and regulatory changes to assess potential business impacts and recommend proactive solutions.
9. Foster continuous improvement by identifying and recommending process optimization opportunities.
10. Communicate effectively with all levels of the organization, presenting analysis findings and recommendations in a clear and actionable manner.
QUALIFICATIONS
Required Qualifications:
1. Bachelor's degree in Business, Management, or Management Information Systems-related field, or equivalent education and related training
2. Seven to ten years of progressively responsible leadership experience in technology; ten years of experience in technology strategy and/or architectural domains
3. Comprehensive experience with various architectural domains such as application, data, infrastructure, security and integration
4. Broad understanding of technology and architectural concepts
5. Ability to interact effectively with Executive Management
6. Strong interpersonal, collaboration and communication skills
7. Ability to think and act strategically
8. Substantial experience as a senior-level negotiator for contract/vendor management
9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred Qualifications:
1. Master's degree in Business or IT
2. Banking or financial services experience
3. Experience with dashboard and data visualizations tools (e.g., Power BI, Tableau)
4. Ability to design and maintain intuitive SharePoint solutions to support team collaboration and project management
5. Understanding of KPIs and metrics reporting through dashboards to monitor business performance.
Location:
Please note: candidate must be located in *or* willing to self-relocate to Atlanta, GA.
**Truist ‘in office’ requirement is 4 days per week. No full remote or relocation assistance available at this time**
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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