Location is flexible within the US.

This position is remote.

#PDN

#LI-REMOTE

The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world's toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

One of TNC's primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we'll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply - we'd love to hear from you. To quote a popular saying at TNC, "you'll join for the mission, and you'll stay for the people."

TNC IT is on an Agile journey in pursuit of more focused value delivery, greater transparency, clearer prioritization, and enhanced team self-organization. Agile Team Coaches are each a key part of the Agile Center of Excellence (ACoE). Coaches conduct Agile transformation activities across IT in concert with ACoE guidance, the IT leadership team, Project Management Office (PMO), and the broader TNC IT strategy. This role will also support the ongoing setup and scaling of the ACoE.
Coaches work with teams across IT to start or deepen their Agile transitions. This includes coaching teams new to Agile as well as teams that have undergone an initial transition effort. Successful candidates will work with teams proactively and responsively, assess progress and challenges, ensure continuous improvement, and address support requests related to Agile principles, practices, and supporting technology tools (i.e., Atlassian suite).

For new-to-Agile teams, Agile Team Coaches will embed in a team or two for some time to understand current state, assess Agile health, kickstart or deepen Agile transitions, and train teams in self-organizing around Agile principles and practices. As these initial objectives are met, coaches will then ensure the teams' day-to-day self-sufficiency in Agile and begin transitions in other new-to-Agile teams. Alongside this work, Coaches will provide recurring support to teams that have completed an initial transition through periodic check-ins, trainings, and similar activities to deepen these teams' agility.

Individuals in this role collaborate upwards and laterally with ACoE colleagues and other IT staff to ensure alignment in Agile approaches and mindset. Coaches will work collaboratively with the PMO and Project Managers (PMs) to ensure positive mission- and team-oriented project approaches and outcomes.

The ACoE also provides the main administrative support for about 600 Jira, Jira Service Management, and Confluence users. The successful candidate for this role will assist with this support, including access management, setting up new projects and spaces, and troubleshooting tool issues.

Have you ever asked yourself, "How can I make a difference?" but you don't know where to go or have the time to do it? At The Nature Conservancy, you can make a difference every day!

Agile Team Coaches support our Information Technology (IT) teams on their Agile journeys. This unique opportunity lets you bring your experience to shape the future state of agility across TNC IT. By joining our team, you will become part of a group that is a force to be reckoned with: a force for nature, a force for people, and a force for our planet.

RESPONSIBILITIES

• Work independently to teach the Agile mindset, Manifesto, principles, and core processes to teams new to Agile.
• Independently assess what Agile methodology best suits teams new to Agile, then establish Agile events, processes, and tooling according to this assessment.
• Ensure proper coordination and collaboration with other teams.
• Use health checks, coaching experience, stakeholder input, team member input, and other sources to assist teams in deepening their Agile journeys.
• Help individuals and teams set up and troubleshoot Jira projects and Confluence spaces.
• Contribute to the ACoE's strategy for TNC IT's Agile journey and align your work with it.
• Ensure Agile coaching and guidance mesh with team, business, and organizational contexts.
• Assist with furthering the ACoE's development; contribute to plans and communicate with broader IT audiences.
• Help stakeholders define objective priorities that align with desired TNC mission outcomes.
• Identify risks and opportunities and facilitate issue resolution.
• Establish processes to track cross-system interdependencies and their impacts on release scope and schedules.

MINIMUM QUALIFICATIONS

• Bachelor's degree in information technology or related field and/or combined equivalent of education and experience (examples may include 2-year degree in a related field and 2 years of professional experience in IT, 4+ years of professional experience in IT, and other possible equivalents)
• At least one foundational Agile certification (e.g., CSM, IC Agile ICP, Team Kanban Practitioner, etc.).
• 2 years of team-level Agile Coaching experience, with both Scrum and Kanban teams.
• Communicate effectively with internal and external audiences, including business partners, executives, and other key stakeholders.
• Collaborate inclusively and effectively in diverse teams.
• Able to hold courageous conversations with leaders, stakeholders, and team members.
• Excellent written and oral communication skills.
• Excellent customer, client, or stakeholder service skills.
• 6 months or more as a Jira and Confluence user.
• Experience modifying core Jira project and Confluence space settings (e.g., configuring board columns, updating filters, changing project and space permissions)
• Experience with software development methodologies and the software development lifecycle (SDLC).
• Able to use quantitative data to guide assessment and improvement opportunities.
• Experience with project management techniques and tools.
• Functional knowledge of DevOps/DevSecOps principles and practices.

PREFERRED QUALIFICATIONS

• Advanced Agile certifications (e.g., A-CSM, IC Agile ATF, Kanban Systems Design).
• 5 years of team-level Agile Coaching experience, with both Scrum and Kanban teams.
• Multi-team or program-level coaching experience.
• Administer and use advanced capabilities in the Atlassian suite of products (e.g., Jira and Confluence user permissions administration, JQL, automations, Jira Service Manager).
• Comfortable navigating challenging conversations and giving up, down, and lateral feedback that moves groups in a positive, constructive direction.
• Multi-lingual skills and multi-cultural or cross-cultural experience.
• Exceptional customer, stakeholder, or client service skills.
• Fluency with establishing quantitative metrics and gathering data to create assessments and demonstrate improvement opportunities.
• Critical thinker with demonstrated problem-solving skills.
• Hands-on DevOps/DevSecOps experience.

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.

We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.

We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

The starting pay range for a candidate selected for this position is generally within the range of $94,600 - $141,900 for annual base salary. This range only applies to candidates whose country of employment is the USA. Where a successful candidate's actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.

To apply for job ID 56442, submit your materials online by using the Apply Now button at https://careers.nature.org/. Need help applying? Visit our recruitment page or contact applyhelp@tnc.org.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

An attractive salary and benefits package is part of TNC's value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we're registered as a Non-government Organization and established as an employer. This may mean we're unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.