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If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals
As the Manager, IT Infrastructure, you will have overall responsibility for company's IBM i-series platform including managing the administration, capacity planning, support, security, upgrade and operations for the various partitions and related components. Must be a collaborative leader and champion in the organization for the application performance optimization to ensure the scalability and high availability of the IBM i-series platform.
What you'll do:
Collaborate with various IT teams to effectively manage all aspects of the i-series environment.
Work with the Director Infrastructure & Operations, other IT Leads in the company, project managers, business partners and vendors to communicate and prioritize the company's i-series needs and requirements.
Formulate and communicate the technical vision and strategy for the company's i-Series architecture and roadmap.
Manage the overall i-series architecture by optimizing application and system interactions and working with the various IT teams to meet system performance goals.
Ensure the effectiveness and efficiency of the i-series environment in the areas of security, capacity, object management, monitoring and backup.
Coordinate the i-series installation, upgrades and maintenance of the system.
Oversee system migrations, PTFs, firmware upgrades and software installations.
Review systems and processes to ensure that they are at the appropriate revision levels.
Work with our vendors and other IT teams to provide support and resolve system problems. Manage third party software, ensure they are updated according to the support lifecycle.
Hold accountable the iSeries Managed Services Provider to prioritize issues and drive performance.
Lead regularly scheduled status meetings and communicate and track ongoing issues.
Identify the need for/obtain resources and coordinate all efforts to meet SLAs.
Manage the i-series operating processes and procedures.
Manage the creation and maintenance of standard operating procedures for common tasks.
Coordinate back-ups and restore processes and lead disaster recovery documentation and testing.
Address i-series platform system issues escalated by the users, other IT groups and/or the Support Center.
Provide direction to staff to increase their ability to positively impact the business and achieve desired results.
Ensure staff has exposure to business process and market conditions through field visits and other opportunities.
Initiate career development and training plans to ensure succession of IT leaders.
Establish goals and assess performance in a timely manner.
Foster an atmosphere and environment of collaboration, teamwork and open communication.
Requirements:
BS degree in Computer Science, Software Engineering, or Mathematics (or equivalent experience)
5 to 7+ years' experience working within the i-series environment
Excellent verbal/written communication and collaboration skills with peers, management and direct reports
Strong leadership skills at different levels within an organization
Proven knowledge in defining system architecture
Ability to manage and mentor junior members of the team
Strong sense of accountability and responsibility for assigned work
Ability to present ideas in user-friendly language
Highly self-motivated and excellent problem-solving skills
On-call and after-hours support and some travel required
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
