Job Summary

Job Description

Senior Business Systems Analyst - ECommerce

Location: Northfield
Department: E-Commerce IT Team
Employment Type: Full-Time

Medline Industries, Inc. Information Services department is seeking a web commerce analyst to join our E-Commerce technology team. This is an opportunity to be a part of the team responsible for development and maintenance of medline.com. The business analyst has essential responsibilities that span operations and development of sites in the team's portfolio. This position has the flexibility of being located in our Mundelein or Chicago office.

Key Responsibilities

Requirement Analysis & Documentation:

• Gather, analyze, and document business and technical requirements for eCommerce solutions.

• Translate business needs into clear user stories, acceptance criteria, and functional specifications.

• Coordinate and prioritize individual deliverables with Product Owners/Stakeholders

• Elicit and document requirements NFRs, and specifically related to observability, monitoring, SRE, etc., monitoring and alerting for different services and micro frontends using App Insights.

Technical Understanding & Collaboration:

• Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows.

• Bridge the gap between business and technical teams, ensuring alignment and feasibility of solutions.

Effort Estimation & Planning:

• Participate in sprint planning and provide accurate effort estimation for features and enhancements.

• Work with development teams to break down work into manageable tasks, including for technical components.

Proxy Product Owner (PO) Responsibilities:

• Act as a Proxy PO, ensuring development teams have clear priorities and well-defined requirements.

• Own the product backlog, refine user stories, and collaborate with stakeholders to ensure business goals are met.

• Drive backlog grooming sessions, sprint planning, and ensure smooth delivery of features.

Stakeholder Engagement & Communication:

• Collaborate with product managers, designers, developers, QA, and business stakeholders.

• Communicate requirements, timelines, and priorities effectively across teams.

• Must be able to collaborate with Enterprise DevOps and Cloud Teams

• Adhere to IT Department policies, best practices and work successfully within an iterative SDLC environment.

Quality Assurance & UAT Support:

• Support testing efforts by validating feature implementations against requirements.

• Assist in UAT (User Acceptance Testing) and ensure smooth deployment of changes.

Operational Responsibilities

• Respond to inquiries about system functionality

• Troubleshoot and resolve configuration issues

• Perform system configurations to enable a variety of business use cases

• Provide training and document system functionality

Requirements include:

• Minimum 6+ years of experience as a business analyst within an information systems or information technology organization.

• Experience organizing and leading effective requirements elicitation workshops.

• Experience producing detailed systems specifications

• Experience with detailed functional testing

• Good grasp of the following technical skills: SQL/Access DB, Ad Hoc Data Analysis, HTML, JavaScript, CSS, Java, Spring Boot, APIs, Microsoft Azure, Cosmos DB, Bitbucket

• Experience with Oracle ATG Web Commerce or experience operating in the e-commerce platform. We are willing to train the right exceptional candidate for this specialized skill.

Preferred Qualifications

• Exposure to the following technologies is a plus: SAP or other ERP, ETL, CommerceTools, WordPress, InRiver, Bloom Reach, Endeca, Talend

• 4-year degree (or higher) in CS, IS, Engineering, or a related field or equivalent work experience.

• Self-starter with the ability to handle multiple tasks and priorities within a fast-paced work environment

• Must be highly motivated and dependable with excellent communication and collaboration skills

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.